v1 draft — 2026
Refund Policy
The short version
If you're unhappy with AkoKit within the first 14 days of a first-time subscription, email us and we'll refund your last payment. No questions.
How to request
Email kia.ora@akokit.nz from the address on your account with the subject line 'Refund request'. Refunds are processed by Stripe within 5–10 business days.
Renewals
Subsequent monthly renewals are not automatically refundable. Cancel via the customer portal to prevent the next charge.
Consumer Guarantees Act 1993
Nothing in this policy limits your rights under the NZ Consumer Guarantees Act 1993.